Privacy Policy

1. Information We Collect

a. Information You Provide Directly

When you complete a contact form on our Site, we may collect the following:

  • Your name
  • Email address
  • Phone number (if provided)
  • The content of your message or inquiry

We use this information solely to respond to your inquiry and to communicate with you about our products and services. We do not sell, rent, or share this information with third parties for marketing purposes.

b. Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies and similar tracking technologies. This includes:

  • Your IP address and general geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring URLs (the page you came from before visiting our Site)
  • Device type

This information is collected through Google Analytics (described in Section 3) and is used in aggregate to understand how visitors use our Site and to improve the user experience. It is not used to identify you personally.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries submitted through our contact form
  • To provide information about our products, gases, welding supplies, and services
  • To analyze Site usage and improve our content and functionality
  • To maintain the security and operation of the Site
  • To comply with applicable legal obligations

We do not use your information for automated decision-making or profiling.

3. Third-Party Services and Cookies

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to help us understand how visitors interact with our Site. Google Analytics uses cookies to collect information such as how often you visit the Site, what pages you visit, and what other sites you visited before coming to our Site.

Google uses this data to provide us with aggregate reports on Site activity. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google’s use of your data is governed by the Google Privacy Policy, available at: https://policies.google.com/privacy

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout

We do not use advertising pixels, remarketing tags, or social media tracking on this Site.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the site to remember information about your visit. Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. If you do so, some parts of the Site may not function properly.

4. Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry and for a reasonable follow-up period. We do not maintain long-term customer databases from web form submissions.

Analytics data collected through Google Analytics is retained according to Google’s standard data retention policies, which you can review at https://support.google.com/analytics/answer/7667196.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following limited circumstances:

  • Service providers: We may share information with trusted third-party vendors who assist us in operating the Site (such as Google Analytics), subject to confidentiality obligations.
  • Legal requirements: We may disclose information if required to do so by law or in response to valid legal process, such as a court order or subpoena.
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not share your personal information with third parties for their own marketing purposes.

6. Data Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. Our Site uses HTTPS encryption to protect data transmitted between your browser and our servers.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

All Users

Regardless of your location, you may:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request that we delete your information, subject to any legal retention obligations
  • Opt out of Google Analytics data collection using the browser add-on described in Section 3

California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. You have the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.

To exercise your California privacy rights, please contact us using the information in Section 10.

International Visitors

Our Site is operated in the United States and is intended primarily for users located in the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Site, you consent to this transfer.

If you are located in the European Economic Area (EEA) or United Kingdom, your personal data is processed on the basis of our legitimate interest in operating and improving the Site (Article 6(1)(f) of the GDPR). You have the right to object to this processing, as well as the rights of access, rectification, erasure, and data portability under applicable law. To exercise these rights, contact us at the address below.

8. Children’s Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will take steps to delete it.

9. Links to Third-Party Sites

Our Site may contain links to third-party websites, including our Amazon and Walmart storefronts. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Central Ohio Welding, Inc.
Email: sales@centralohiowelding.com
Phone: 614.224.5207
Website: https://centralohiowelding.com/contact-us/

We will respond to all legitimate privacy-related requests within a reasonable timeframe.

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